Property Management Services

Here at Vision Property Management, we pride ourselves in providing our clients full service property management, serving Oakland, the Bay Area, and the Los Angeles area. Whether you have one rental property or a large portfolio, we have the experience and the resources to manage your investment properties. We will oversee the day-to-day management of your rentals while helping to increase your long-term net worth. All of this is handled through a combination of utilizing modern technologies and one-on-one personal interaction.

Property Owners We Serve

HOMEOWNERS

We realize your home can be part of the family. Whether you’re leaving it behind while you embark on a two-year overseas adventure or are just looking to rent it out while you take that out of town summer job, we can oversee its well-being and help you find a qualified tenant.

INVESTORS

Investment properties are a sure way to build long-term stable wealth and we realize that has a lot to do with how a property is managed. Our aim is to exceed our investor’s expectations through scheduled maintenance and quick repairs; careful tenant selection and clear communication.

If you are a local homeowner or investor, come visit our Oakland property management office, to speak with an expert about your property management needs!

TYPES OF PROPERTIES WE MANAGE

SINGLE FAMILY

Homes that have been converted from owner-occupied to rentals make great investments, but they require careful management to ensure that the property can command top dollar when it comes time to rent or sell.

TOWNHOMES

Townhomes are often subject to stringent HOA rules and regulations. A skilled property management team, such as ourselves, will ensure that all requirements are met and that the property is well maintained inside and out.

MULTI-FAMILY

Whether it is a duplex, tri-plex, quad-plex or mixed use, Vision Property Management will make sure that your investment is well maintained and full of quality tenants. Routine maintenance and carefully completed repairs ensures that you receive maximum return on your investment.

CONDOMINIUM

Condominiums make for good long-term investments. With good management and the right location, combined with responsible tenants, this investment type can reap a steady income stream and strong financial gains.

COMMERCIAL

The effective management of commercial buildings requires a whole different skillset than managing residential rentals. VPM has the skills and experience to protect this valuable investment.

APARTMENTS

Large multi-family investment properties are the most time-intensive property class to manage. We encourage investors to utilize the assistance of a skilled property management team to ensure you get reliable tenants and professional maintenance.

RENTALS

Whether it is short-term, long-term or even vacation rentals, our team can guarantee that your investment property will be managed with care. We work around the clock to keep operating costs low and cash flow high.

HOA

VPM has experience working together with homeowner associations in pursuing a common goal of maintaining and improve prosperous communities.

Property Management Service Areas

Our Oakland Property Management office services Oakland, CA and the Bay Area. Our Los Angeles Management office serves the Greater L.A. area. State laws regarding landlords and tenants are complex and the penalties for violation can be costly. Our staff is fully versed on all the requirements that could affect the management of your property.

OAKLAND PROPERTY MANAGEMENT

(& SURROUNDING AREAS)

Oakland has the busiest port in the San Francisco Bay area. Oakland is divided into over 50 neighborhoods that include the Lake Merritt, East Oakland, North Oakland, West Oakland, Oakland Hills and the upscale neighborhood of Rockridge. Based on the latest Census data, 57.6% of the housing units are rental properties.

PROPERTY MANAGEMENT USE CASES

INVESTOR USE CASES

INVESTMENT PORTFOLIO EXPANSION

The larger an investment portfolio becomes, the more time and effort it takes to manage it. This can drain an investor emotionally, physically and financially. For those looking to expand their investment portfolio, we recommend that they shift the day-to-day management over to an experienced team that can protect their interests.

CASH FLOW

It can be a challenge to balance scheduled maintenance, needed repairs and a fixed income to create a positive cash flow. It requires plenty of experience, market knowledge and careful cost regulation – all the services provided by our company.

FINANCIAL FLEXIBILITY

Utilizing the services of an experienced property manager can strengthen your portfolio – especially when you are looking to fund a new investment. Lenders respond favorably to portfolios that are managed by a third-party. This can give an investor added financial flexibility to invest in larger and more complex projects.

INVESTING FOR APPRECIATION

For an investment property to appreciate, you need not only cash flow but regular maintenance and repairs. A skilled property management team can ensure that your investment will appreciate over time.

HOMEOWNER USE CASES

CAN'T SELL

While you wait for your first home to sell, we can locate a short-term high quality tenant to provide cash flow to cover the mortgage and expenses until it sells. We will work closely with your listing agent. Perhaps you’re not ready to let go of your family home or maybe the real estate market is taking a dip. You know it’s not the ideal time to sell. That doesn’t mean you can’t make money. When the market is bad, less people are purchasing homes which means more are renting – great news for homeowners!

RELOCATION

Job changes and/or relocations can come suddenly with little time to prepare. While you worry about the move, we can help you manage your original home – whether that is shifting it to a long-term rental or working with an agent to facilitate a quick sale.

FUND YOUR RETIREMENT

Investing in income producing rental properties is an excellent way to fund retirement. Not only does it create cash flow, but there is a nice net worth that can be passed on to their beneficiaries. While they focus on their career, we can help build their net worth through skilled management.

RETIREMENT HOME

In preparation for a future retirement, some homeowners have found the deal of a lifetime and bought before they are ready to retire. We are happy to work with them to protect their investment and provide steady cash flow until they are ready to retire.

Property Marketing and leasing services

EVALUATE YOUR RENTAL

Before even listing the unit for rent, we will carefully evaluate your rental property. We will pay particular attention to maintenance concerns, safety issues and code compliance. We will examine all of the existing lease agreements and look for ways to increase your cash flow. We will then meet with you to discuss a management plan and how to initiate income increases and expense reductions.

GET THE UNIT READY

When a unit becomes vacant, our management team will assess the condition of the unit. All repairs will be completed prior to renting the unit. Any damage caused by the prior tenant will be handled according to the terms in the lease agreement. Each unit is thoroughly cleaned by our team prior to leasing.

ADVERTISE THE RENTAL

Our property management firm utilizes the most effective advertising methods to locate a quality tenant. We know the value of internet listings along with visible signage and printed advertisements. Our advertising techniques reduce vacancies and increase public response.

SCREEN PROSPECTIVE RESIDENTS

Our priority is to protect your investment. This means that we may not approve the first eager renter that applies. All prospective tenants are carefully screened in order to protect your cash flow and your property.

SELECT THE BEST RESIDENT

We have established a set of non-negotiable tenant qualifications and credit requirements to ensure that we only place quality tenants. We carefully review all credit applications. We also complete a background check on all applicants, including calling references and prior landlords.

PERFORM MOVE-IN INSPECTION

Once a tenant is approved, we will help the tenant to complete a move-in inspection. This will document the actual condition of the unit upon move-in. Our documentation includes photographic proof and signed inspection forms. This allows us to address any concerns of the tenant.

EXECUTE AND FILE LEASE DOCUMENTS

We have retained the services of an attorney to write our lease agreements. All lease agreements abide by California law and are carefully written to protect the financial interests of the landlord. We go over the lease with the tenant so that they know exactly what is required. We make sure the leases are properly executed and preserved.

MONITOR MOVE-IN PROCESS

Once a tenant is approved, we monitor the move-in process. We want to encourage communication with the tenants and assure them that any issues will be resolved as quickly as possible.

PROPERTY MANAGEMENT AND MAINTENANCE

Proper management and maintenance is essential to preserve an investment property. Our comprehensive and skilled team will carefully look after each and every property in our portfolio.

ELECTRONIC RENT COLLECTION

We have found that collecting rent electronically – either through direct deposits, automatic deductions or online payment systems – is an effective way to encourage tenants to pay their rent on time. Our system is secure and protected. The records are available to the property owner at any time upon request.

REPRESENT OWNER IN RESIDENT ISSUES AND REQUESTS

Our staff will ensure that all resident and tenant issues and requests are directed to our agency and not to the property owner. We will quickly respond to all issues, complaints and repair requests. We have a 24 hour emergency hotline and tenants can contact us via email or phone.

CONFIRM ALL REPAIRS ARE COMPLETED

There is more to managing a rental property than simply completing a repair. We look at this as an opportunity to build tenant trust and satisfaction. We follow up with all repairs to make sure that the tenant was completely happy with how it was handled. When tenants know they are cared for, they are much less likely to leave and it thus preserves an owner’s income stream.

E-TRANSFER FUNDS TO OWNERS

Electronic rent collection allows us to quickly transfer funds to property owners electronically as well. Instead of waiting for a check and then waiting for it the clear, we can make your funds available to you on the same day each and every month.

OBTAIN OWNER APPROVAL FOR COSTS ABOVE $500

While we will work hard to manage all of the day-to-day concerns, we also realize that property owners will want to have a say when it comes to higher-than-average expenses, repairs or capital improvement projects. We will provide several estimates and recommendations if a repair will exceed $500.

INSPECT UNIT 90 DAYS AFTER OCCUPANCY

One way we ensure that all tenants maintain the units to our high standards is with a 90-day inspection after move-in. We will bring along the Move-In inspection sheet to make sure there is no damage to the unit. We will address any concerns to ensure a high level of tenant satisfaction.

COORDINATE REPAIRS WITH EMERGENCY SERVICES

Emergency repairs need to be coordinated immediately with the correct maintenance personal or emergency services. Our aim is to restore tenant habitation as quickly as possible and to protect the owner’s investment. The property owner will be notified of any substantial emergency situations.

NEGOTIATE WITH VENDORS

All of our vendors are carefully selected and undergo periodic reviews. Routine maintenance that needs to be performed by non-staffed licensed professionals are approved on a bid basis. While price is a concern, we here at Vision Property Management will ensure that each vendor provides high quality work that adds value to an owner’s investment.

PERFORM MOVE-OUT INSPECTIONS

In the event that a tenant vacates the unit, a move-out inspection is always completed. This inspection is carefully compared to the move-in inspection and any tenant-inflicted damage will be billed to the tenant. Any additional maintenance and/or repairs are also scheduled and performed as quickly as possible to ensure a quick turn-over.

Property Management Billing and Accounting

Our accounting team uses professional property management accounting software that tracts every cent that passes in or out of our investor’s properties. Our accounts are regularly audited and are held on a secure server.

Create and Distribute Monthly Owner Statements

All property owners will receive monthly financial statements and a record of tenant activity. These can be sent electronically or through standard mail – whatever is the client’s preference.

Manage Security Deposits

A careful record is kept for all security deposits. Deposits are not released back to the tenant until the move-out inspection has been completed and any tenant-inflicted damages have been repaired and paid for. Release of the security deposit is handled in accordance to California laws.

Provide Copies of Maintenance Invoices

In addition to monthly profit and loss statements, each month the property owner will receive a record of all maintenance requests and invoices.

Provide Year-End Records

Year-end financial reports will be provided early in the year. A copy of these records can also be automatically forwarded to a CPA or tax preparer upon request.

Managing Tenant Relations

Responding to tenant problems can be one of the most challenging issues for a homeowner doing self-property management. As your property manager, we will act as the first point of contact for all tenant issues. We’ll respond promptly and professionally, resolve the problem, and keep you informed.

Manage Habitability Issues

In order to protect our property owner’s investment, we carefully manage all habitability and safety issues in accordance with federal, state and local guidelines.

Handle Security Deposit Disputes

All disputes regarding security deposits will be handled in accordance with state laws. All actions regarding the security deposit will be documented.

Issue and Collect Late Fees

Based on the terms of the lease agreement, we will issue late fees in a timely matter and ensure that they are collected.

Send Legal Notices

In the event of a problem tenant, all notices will be handled in compliance with state laws. They are carefully documented. The owner will also be notified in the monthly report.

Perform Evictions

All evictions will be performed based on California guidelines. Evictions will be handled promptly and on schedule with the aim to reduce costs to the property owner.

Represent Owners in Court

In the event that a property owner is summed to court regarding a property managed by Vision Property Management, we are willing to represent your interests – especially in eviction matters.

MAINTENANCE

Maintaining an investment property is essential to preserving, or even increasing, property value. Maintenance services are provided by our sister company, Synergy Facilities. They will work tirelessly to ensure that your property holds value and market appeal while we carefully budget the funds. Their services include:

CLEANING

ELECTRICAL

PAINTING

PLUMBING

ROUTINE MAINTENANCE

EMERGENCY MAINTENANCE

AND MUCH MORE!

CONSTRUCTION

When maintenance is no longer enough and more skilled construction is required, we call on the services of our brother company, Elevate Builds. Whether it is a structural repair, a renovation or a grounds up construction project, Elevate Builds can be trusted to get the job done right the first time.